Frequently Asked Questions

Everything you need to know about working with us

A: We are a professional direct hat manufacturer based in Keqiao, Shaoxing. We have an in-house design team, a complete production workflow and a strict professional quality control system. Factory visits are warmly welcomed at any time.

A: Our factory covers an area of 30,000 square meters with a monthly output of up to 300,000 pieces. We are capable of steadily undertaking large-volume orders and ensuring on-time delivery.

A: Yes. We have passed on-site certifications of TUV, SGS and Intertek. You may contact our sales manager to obtain the latest certification documents.

A: Yes. We offer full OEM/ODM services, including customization of hat styles, fabrics, colors, flat embroidery, 3D embroidery, metal logos and outer packaging.

A: Yes. We can develop custom samples according to your design drawings. A sample fee will be charged, which will be fully refundable when your bulk order reaches the agreed quantity.

A: After receiving the sample fee and confirming the design proposal, the sample production takes around 15 days.

A: The standard MOQ is 500 pieces per style. Flexible MOQ is negotiable for long-term partners and special orders.

A: We accept 30% deposit by T/T in advance, with the remaining 70% balance settled before shipment. We also accept sight L/C and Alibaba Trade Assurance orders.

A: We adopt a strict three-step quality inspection procedure: incoming raw material inspection, in-production random inspection, and full inspection of finished goods before shipment. Every hat undergoes strict checking before delivery.

A: We provide sea freight, air freight, and international express such as DHL, UPS and FedEx. We can recommend the most cost-effective shipping solution based on your order quantity and delivery time requirements.

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